International Patients

Our commitment to providing you with world-class health care remains steadfast, no matter where you're from or what language you speak.

Your family and you will receive compassionate care and guidance from the committed professionals at Burjeel Medical City throughout your stay and treatment. We will make sure that your journey is customized every step of the way to meet you and your family's personal and cultural needs. Our teams are here to make your experience as comfortable as possible.

Our International Patient Services team will help you and your family' with every aspect of your treatment at Burjeel Medical City, including scheduling appointments and procedures, helping you find a comfortable place to stay, managing insurance issues and more.

Services include:
  • Coordination of all aspects of your visit, with attention to personal, cultural and travel-related needs
  • Orientation for first-time patients and families
  • Assistance with patient registration/admission
  • Transportation arrangement (car rental, taxi and/or limo services)
  • Coordination with Lodging.
  • Language Interpreters
  • Assistance with documentation (visa extensions, embassy correspondence. Click here for information on the U.A.E Embassy or Consulate closest to you.
  • Other services

The International Referral Services Department is located on the first floor in the Administration area just off the main lobby.

Our office hours are 8:30 a.m. to 5 p.m., Monday through Friday. Appointments are not necessary, but they are encouraged.

You can submit your request for International Services online using the below query form , or if you prefer, you can reach us at +971 2 508 5555 or via email at

International Patients Query Form

Gender      Male      Female
Medical Report
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